PT/FT Optical Sales and Patient Care
CCEC is searching for PT/FT Optical Sales and Patient Care to join our in-house team and play an integral part in delivering excellent patient care to leave patients excited & confident about their experience.
Our ideal candidate is an independent detail-oriented team player with professional sales attitude who is eager to learn in a fast pace environment. Experience preferred including customer service and data entry.
The importance of your role: you will provide information to patients helping them maximize their insurance benefits selecting the best products and services to ensure patients see, look, and feel better than they ever thought possible. You will ensure that the practice is always tidy.
- Accurately fit and dispense fashionable product to patients while following all operating policies and procedures,
- Accurately complete all sales transactions,
- Check all incoming orders to ensure quality and accuracy,
- Educate and recommend specific lenses, lens coatings, and frames to suit patient needs,
- Minor repairs,
- Take and return patient calls,
- Update patient on the status of their order, resolving order issues should they arise,
- Verifying and billing insurance,
- Confirm invoices and lab bills.